How to troubleshoot your android device if it does not receive email automatically?
1. Go to your device settings
2. Go to connections
3. Press data Usage
4. Press the menu which is found in the left corner of your device
5. Be sure to check the auto sync data
6. Press the return button to go to your main screen
7. Check again your email and press the refresh button
8. Your email is now fixed and can automatically receive email through microsoft exchange
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